FAQ

Do your jewellery pieces get tarnished?
Our jewellery is made with high-quality materials and proper care. With regular cleaning and proper storage, tarnishing can be minimized. We recommend storing pieces in a dry place and avoiding contact with water, perfumes, and chemicals.

Is the jewellery hypoallergenic?
Yes, most of our jewellery is hypoallergenic and safe for sensitive skin. We use nickel-free materials and high-quality metals. However, if you have specific allergies, please check the product description or contact us before purchasing.

How long does delivery take?
Standard delivery typically takes 5–7 business days within India. Express shipping options are available for faster delivery (2–3 business days). International orders may take 10–15 business days depending on the destination.

Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Once the order has been processed or shipped, cancellation may not be possible. Please contact our customer support team immediately if you need to cancel your order.

How do I contact customer support?
You can reach our customer support team via email, phone, or live chat. Our support hours are Monday to Saturday, 10 AM to 9 PM IST. We typically respond to emails within 24 hours.